Delivery Info!

Standard Delivery (Mainland UK)

Parched Wine offers free nationwide delivery to most of mainland UK on orders over £80.
For orders under £80, a £7.50 delivery charge per address applies.

Orders placed before 13:00 are usually dispatched the same day on a next-day delivery service. Orders placed after 13:00, or on a weekend or bank holiday, will be processed on the next working day.

Example: An order placed after 13:00 on a Thursday will be delivered the following Monday.

Occasionally, there may be slight delays to shipments. If this happens, we will notify you via email to keep you updated on the status of your order.

Please note that next-day delivery cannot be guaranteed. While we do everything we can to ensure prompt delivery, delays can occur due to factors outside our control, especially during busy periods. If you need your wine by a specific date, please email us and we’ll try our best to make sure you get your wine on time.

Because of the nature of shipping wine, breakages or courier delays may occasionally occur. If your parcel is delayed, missing, or arrives damaged, please contact us at wine@parched.wine and we will resolve the issue as quickly as possible.

Delivery Outside Mainland UK

Deliveries to locations outside mainland UK may take longer to arrive and incur higher shipping costs.
Unfortunately, free shipping does not apply to these areas due to increased delivery charges.

Same-Day Delivery (Most of London)

If you’re in London and need your wine delivered the same day, please contact us for a quote.
You can reach us at wine@parched.wine or call 07450 969 401.

Delivery to Duty-Paid Reserves or Storage

We can send purchases directly to your duty-paid reserves storage or overseas shipper.
Please include any relevant delivery details in the checkout notes and confirm via email at wine@parched.wine.
Any additional delivery or re-routing costs will be charged to the customer.

Signatures & Proof of Age

Deliveries may require a signature upon receipt, and may also require age verification and proof of age. Due to the nature of the goods sold, our couriers are not permitted to leave packages unattended.

Parched Wine does not sell or deliver alcohol to anyone under the age of 18. By placing an order, you confirm that you or the recipient is at least 18 years old. Our couriers reserve the right to request proof of age or refuse delivery if they are unsure of the recipient’s age.

Delivery to Europe

For all European orders please note the prices seen are without any taxes or duties. If you live in a country where your government requires additional taxes or duty to be paid for receiving alcohol, you the customer are responsible for deciding to declare this. By purchasing wines from Thirsty Boy Wine Co Ltd t/a Parched, you accept full responsibility in deciding whether to declare & pay additional taxes for your wines and accept Thirsty Boy Wine Co Ltd t/a Parched will not incur any such charges, should they arise. Please note, that for any refunds required for international orders, they will have processing fees and shipping costs deducted.

All orders placed before 2:30pm Monday to Friday are shipped using the service Parcelforce EuroEconomy. When your order is shipped, you will receive an email with your Parcelforce tracking number. Due to the nature of shipping wine there can be breakages. If your parcel is delayed, you don't receive it or there was an issue with delivery please email us at wine@parched.wine

Damaged or Missing Orders

If your order is damaged, missing, or incorrect, please contact us as soon as possible at wine@parched.wine or call 07450 969 401. We’ll work quickly to put things right.